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Now in our fifteenth year of training excellence
 
MEDIATION TRAINING FOR PROFESSIONALS

2012 COURSES

MELBOURNE, BRISBANE, NEW SOUTH WALES AND ANYWHERE ELSE IN AUSTRALIA
 
Course Outline       


MEDIATION is a process of conflict resolution that facilitates the communication between people and helps those in conflict understand the other person’s point of view.

This intensive 3 day course of Mediation Training is for professionals who wish to learn the skills required for creative conflict resolution i.e. to develop knowledge and techniques of mediation which will be useful in your present job. Mediation is a very useful skill to possess, as it is a crucial part of conflict management. Managers, human resource officers, coaches -- many professions can benefit from developing such skills.

Please note that in order to become an accredited mediator you will need to complete a further three days (six days in total). Check out our course dates and click here to check out our frequently asked questions.

The course also allows a deeper understanding of how conflict occurs and how the language we use can affect others.

The course has an excellent theoretical component but also provides hands-on work with a substantial number of practical tips included.

Those completing the course will be able to mediate in a range of situations including; Family, Parent/Adolescent, Workplace, Neighbourhood disputes and Restorative Justice Mediation *(new).

(click here to see an outline of each training day)

Training includes comprehensive notes, morning and afternoon tea. Lunch is available to purchase from the vibrant cafe scene located all around this training venue.
 
Course Details                

Time:
9.00am to 5.00pm each day
Cost: Costs vary depending on the course. Please see individual dates for each region for cost details.

Notes:

Intending applicants are able to have an account sent directly to their organisation

Venue:

Melbourne: CAE Building 253 Flinders Lane. Flinders street station is approximately a 3 minute walk. Early bird all day available nearby (in before 9am and out after 3pm for $16.00).

Brisbane: Pathways, upstairs at 1 The Corso, North Lakes, Brisbane

Townsville: Axiom College, 167 Denham St Townsville 4810

Ipswich: Riverview Community Centre, 138 Old Ipswich Rd, Riverview

Further Enquiries


Melbourne:
Fred Stern: (03) 9311 3316, 0412 102 801

Brisbane / Townsville / Ipswich:
Dave Robinson: 0432 400 330

Note: Intending applicants are advised to register promptly as this course tends to fill quickly. Credit Notes will be provided for future training upon cancellation.


Comments from previous courses

"Mediation course was very informative and fun. It was different from other courses I have done because it addressed all aspects of mediation and was very experiential. I now feel confident to take the skills I have learnt into my professional setting."
- Simon Stewart (Crisis Support Services – MLA counselor)

"Mediation was very challenging, the role plays were very valuable to utilize our new skills."
- Hadassah Schmebri (Galang Place Counselling Service)

"Fabulous, great new skills. Very useful. Well worth the experience."
- Linda Carmody (Youth Justice Conference Convenor)

"Very well run, multiple role plays very useful, as was lots of real life examples. Manual well designed."
- Craig Rowley (Regional Service Co-ordinator MS Society)

"Entertaining, enjoyable, informative and helped me develop a most valuable skill to take back to the workplace."
- Heather Stone (Staff Services Co-ordinator Lalor North Secondary College)

"This course was great in every aspect. I have gained invaluable experiences, training and the opportunity to participate as an individual and team worker. Fred’s enthusiasm is infectious."
- Lorraine Morrison (Integrated Aide – First Aid Officer)

"I think the course is excellent value for money."
- Rachel Clark (Recruitment worker – Anglicare)

"Thoroughly enjoyed the whole program. Can see many uses for the skills learned in all areas of life not just a professional level."
- Sally Wheeler (Co-ordinator of Transport Volunteers)

"Excellent use of real life examples. Relaxed yet productive."
- Sandra Grantham (Heatley Adult Secondary College)

"I appreciated the step by step approach = the way we built up our skill/knowledge base.+
- Susan Gunn (Deputy Principal)

"Training was very good, did not nod off once. Valuable and useful."
- Neil Waters (Deputy Principal – Logan Reserve State School)

"Trainer was very open to questions and gave very good/descriptive examples of past experiences. Good atmosphere, good flow."
- Henry Fareti (SAAP Support Worker)

"Thank you for a great course, very interesting and informative, very useful."
- Peter Murphy (Chaplain, Gympie State High School)

"It was fantastic, some of the best training I’ve ever done. Kept me awake."
- Tammy Gourvelos (Youth Worker)

"The course has given me valuable tools to take away for use in both my professional and private life."
- Kylie Lindsay (Property Facilitator)

"Great work Fred – felt comfortable with your presentation and facilitation of the 3 days."
- Tony Butcher (Reconnect Case Manager)

"The model was presented in simple and comprehensive and with practice, easy to apply."
- Richard Hebbard (Private Investigator)

Trainer Profiles

 

Click on a name to view the profile for that trainer

Fred Stern (Senior Trainer)

Dave Robinson
 
Upcoming Course Dates


Please select your preferred region:
Vic - Melbourne | Queensland |

MELBOURNE 2012
We Now Accept Visa and Mastercard
Visa

Conflictsolvers
City Training Venue
CAE Building
253 Flinders Lane
Melbourne

Limit of 12 participants per course

(please refresh this page to ensure the current dates appear)

Professional Accredited Mediation Training

Click here to see outline of the course

CLICK HERE TO REGISTER

Dates:

March
Mon/Tue/Wed 19th,20th & 21st Basic Training ($475.00)
Thur/Fri/Sat 22nd, 23rd & 24th Accreditation assessments ($700.00)

July
Mon/Tue/Wed 2nd, 3rd & 4th Basic Training ($475.00)
Thur/Fri/Sat 5th, 6th & 7th Accreditation Assessments ($700.00)

November
Mon/Tue/Wed 12th, 13th & 14th Basic Training ($475.00)
Thur/Fri/Sat 15th, 16th & 17th Accreditation Assessments ($700.00) 

 (please refresh this page to ensure the current dates appear)   

Contact Fred now to discuss on-site training or for further questions

Applications close 5 working days before each course.

Dealing with Difficult People
(One day in-house course)
Minimum 6 participants

This program is designed to assist participants to cope effectively with people who are classified as difficult. The key to dealing with difficult people is being able to understand why they are difficult and what constitutes difficult for "us".

Click here to see outline of the course

EMAIL FOR A QUOTE

Conflict Coaching
(One day in-house course)
Minimum 6 participants

Participants in conflict coaching will learn a process in which a coach and client communicate one on one for the purpose of developing the client's conflict-related understanding, interaction strategies and interaction skills.

Click here to see outline of the course

EMAIL FOR A QUOTE


QUEENSLAND TRAINING

The Queensland franchise is now for sale as Dave & Sue are moving overseas. 

Please contact Dave on dave@conflictsolvers.com.au for further information. 

No further courses are planned in the meantime.

NEED A COURSE IN YOUR AREA?

If you can guarantee at least ten people attending our three day mediation course, we'll guarantee going anywhere in Australia.

 

REGISTRATION FORM

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For further information please contact your relevant State organisation, click here for contact details